Terms and Conditions Policy

Shipping Policy

Our products usually reach our customers within 5-7 working days in India and International 7-10 days depending on custom clearance. Sometimes it can take longer due to unavoidable circumstances. You can always track the packages by using the tracking ids or links that we provide to your registered email address

Return, Refund & Cancellation Policy

Despite our very best efforts quality and packaging standards, if you still find anything amiss, we follow a friendly return policy. We refund for products which are damaged or do not match with photo/description as given on our website. Please bear in mind that these are handcrafted products made by individual artisans which can cause slight variations. The resolution on your screen can impact the color/shade dimension too. Variations only authenticate that the products are not machine made.

In case you are still not satisfied, please get back to us through phone/email within 3 days of the receipt of the product. You will have to send an image of the product on email in case you are claiming that the product is damaged or not meeting description. Remember to mention your order number.

Once you ship the product back to us (should be in its saleable condition with the tags intact & in its original packing) the full amount will be refunded within 15 days or a replacement arranged as per your advice. The courier charges will be borne by us.

Cancellation Policy

For some reason if you do not wish to proceed with your order, inform us immediately. In case the order has not gone under production or been dispatched, we will cancel your order and refund the entire amount. The amount will be refunded in your bank account within 15 days. No cancellations will be entertained for dispatched orders.
Please write us at care@mohanjodero.com or call +91 8595651616
or MohanJodero
A-3,51,First Floor, Sector-7,Rohini, Delhi-110085